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FAQs

How do I buy your products?

All of our products can be purchased directly on our website for immediate download. Please get in touch if you are required to submit a purchase order prior to purchasing.

What happens if something goes wrong with my download?

If your product does not download properly, or you delete it by accident...don't worry! You paid for it...we'll make sure you get it.

What format do your products come in?

All of our assessment products are available in Word for easy contextualisation. If you require a different format, please get in touch and we'll do our best to accommodate your needs.

Can I use your products across multiple locations?

Yes. You may use a product however you’d like within your organisation only. This means that if you have multiple campuses or locations, you may use it at all of them. However, you may not sell, trade or share it with your friends. Please see our product use Terms and Conditions.

Can I see a sample?

There are samples here. Or, email us if you'd like to see a specific product.

I don't see the product I want, can you make it for me?

YES! Depending on the unit/s, qual/s, product you are looking for, we are happy to discuss a special order with you. Because we work with Subject Matter Experts, special orders can take up to 4 weeks to develop. But always ask!

Got a different question?